Bajliv's Privacy Policy

When you use the bajliv platform, two types of information are collected — data you provide directly and data collected automatically.

Information You Provide Directly:

• Identity Information: Full name, date of birth, and national ID number.
• Contact Information: Mobile number, email address, and current address.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket), bank account details.
• Verification Documents: Photos or scans of identity documents submitted during the KYC process.

Automatically collected data:

• Device type, operating system, and browser information.
• IP address and approximate location.
• Time spent on the site, pages visited — this type of usage data.
• Transaction history and betting activity records.

Bajliv collects information through several methods, each of which is explained in detail below:

Bajliv uses your data only for legitimate purposes. Each purpose is clearly outlined below:

• Service Delivery: Managing your account, processing deposits and withdrawals, and ensuring a smooth betting experience.
• Identity Verification: Preventing fraud and maintaining legal compliance.
• Security: Detecting unauthorized account access and suspicious activity.
• Contact: Sending important updates, transaction confirmations, and promotional messages.
• Service Improvement: To analyze and improve the overall user experience.
• Legal Obligations: Providing information to regulatory authorities when required.
• Responsible Gaming: Reviewing usage patterns to identify signs of excessive gaming.

Bajliv never sells your personal data. However, information may be shared in the following limited circumstances:

Data Sharing Scenarios:

• Payment Processors: Solely to process transactions with bKash, Nagad, Rocket, and banks.
• Technology Partners: Trusted technology firms responsible for server operations and security monitoring.
• Law Enforcement Agencies: When required by a court order or lawful investigation.
• Fraud Prevention: To comply with Anti-Money Laundering (AML) regulations.

Before sharing data with any third party, bajliv ensures they maintain the same standard of privacy protection. Data Protection Agreements (DPAs) are in place with all partners.

When you visit the bajliv website, cookies are stored in your browser. Cookies are small text files that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which parts of the site are most used — fully anonymous.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features on bajliv to stop working.

Bajliv treats the security of your data as its highest priority. Industry-standard technology is used to keep all your information protected.

Security Measures:

• SSL/TLS 256-bit encryption — on every data transmission.
• Data is stored in encrypted databases — no one can read it directly.
• Two-factor authentication (2FA) available.
• Regular security audits and vulnerability assessments.
• Restricted access — only authorized personnel can view data on a need-to-know basis.

Data Retention Period:

Bajliv retains data according to the following timeframes:

• While your account is active: all data is retained.
• After account closure: retained for up to 5 years as required by law.
• Transaction records: 7 years (as required by financial regulations).
• Support chat: 2 years.

As a bajliv user, you have full rights over your own data. Each of those rights is detailed below:

The bajliv platform may occasionally reference third-party sites. These sites have their own privacy policies and bajliv is not responsible for them.

If you navigate to any third-party site from bajliv, we recommend reading that site's privacy policy carefully.

Bajliv is strictly for adults aged 18 and above. We never knowingly collect information from anyone under 18.

If a minor is found to have created an account, it will be immediately closed and all collected data will be deleted.

Bajliv may update this Privacy Policy when necessary. In the event of changes:

• This page will be updated with a new effective date.
• Notice of significant changes will be sent to your registered email address.
• Continued use of bajliv after any changes takes effect will be considered acceptance of the updated policy.

For any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us:

• Email: support@bajliv.ws
• Live Chat: 7 days a week, 24 hours a day.
• Response Time: Typically within 24–48 hours.